Shipping & Delivery
In-stock items are dispatched within three business days of payment confirmation. For personalized items, the production lead time is stated in the product details or quote and begins once all necessary materials and approvals have been received. Shipping time is separate from preparation time. Destinations, restrictions, total cost, and estimated delivery time are displayed prior to purchase.
Mainland Portugal
| Total weight | Shipping costs |
|---|---|
| Up to 2 kg | €4.50 |
| Over 2 up to 5 kg | €5.50 |
| Over 5 up to 10 kg | €8.90 |
| Over 10 up to 15 kg | €12.90 |
| Over 15 up to 20 kg | €17.90 |
| Over 20 up to 30 kg | €24.90 |
Free shipping on orders of €150 or more to mainland Portugal, with a maximum total weight of 20 kg. Above this weight, standard rates apply, even if the order value exceeds €150.
Madeira and the Azores
The free shipping offer for orders over €150 does not apply. Available methods and shipping costs for the specified destination are displayed at checkout before the purchase is completed.
Other destinations or shipments over 30 kg
Only subject to the destination, cost, and conditions communicated and accepted prior to completing the purchase. If the checkout does not display a method for your order, please contact us before purchasing.
Digital products
Digital files are delivered electronically and do not incur shipping costs. Please consult the Digital Products and Downloads page and the individual product details.